All Systems Operational
User Interface   ? Operational
API   ? Operational
PYLON for LinkedIn Engagement Insights Operational
Data Feeds   ? Operational
Tasks API   ? Operational
Account API   ? Operational
STREAM for social data Operational
Public Sources   ? Operational
Managed Sources   ? Operational
Open Data Processing for Twitter   ? Operational
Historics   ? Operational
Delivery   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 19, 2018
Resolved - This incident has been resolved.
Apr 19, 08:47 UTC
Investigating - We are observing issues creating new filters and new managed sources. Any new items will not deliver data.
Apr 19, 06:05 UTC
Apr 18, 2018

No incidents reported.

Apr 17, 2018
Resolved - This incident has been resolved.
Apr 17, 15:13 UTC
Update - All data feeds for PYLON for Linkedin Engagement Insights have now recovered, except for articles, which are still not being received. No data was misssed during this period. We will provide an update on the articles feed as soon as possible.
Mar 28, 08:04 UTC
Update - All data feeds for PYLON for Linkedin Engagement Insights are now experiencing delays. We have alerted Linkedin to the issue and they are investigating. We will provide an update as soon possible.
Mar 27, 23:26 UTC
Investigating - We are experiencing a delay in receiving articles into the PYLON for Linkedin Engagement Insights platform. All other data feeds are operating normally.
Mar 27, 21:39 UTC
Resolved - Service is now operational and stable. All customers have had communication in regards to the effects of the API changes.
Apr 17, 15:10 UTC
Update - Please see our community site posting to get the latest information https://community.datasift.com/t/instagram-managed-source-service-impact-summary/4737
Apr 5, 19:28 UTC
Update - Instagram data is unavailable due to a major API deprecation being brought forward. More information is available at https://www.instagram.com/developer/
Apr 4, 20:45 UTC
Update - We are currently experiencing further Instagram issues starting 19:00 UTC. We are working to resolve this.
Apr 4, 20:25 UTC
Update - Instagram managed source data volumes have indeed dropped due to new API limits being imposed by the Instagram API. You can read more about this at https://techcrunch.com/2018/04/02/instagram-api-limit/

We are currently working to understand what can be done to mitigate the impact.
Apr 3, 14:48 UTC
Identified - The issue is caused by reduced API limits imposed by the Instagram API. We are working to understand this further.
Mar 31, 10:06 UTC
Update - We are still investigating the cause of this issue and will update once we have implemented a fix.
Mar 31, 07:15 UTC
Investigating - Since 21:17 UTC, some customers will have been experiencing lower volumes of Instagram data. Our team is working to restore normal service.
We do not expect any data to be lost; just delayed
Mar 30, 22:15 UTC
Resolved - ODP processing is fully operational
Apr 17, 15:09 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 17, 11:57 UTC
Investigating - We are currently experiencing an outage of our ODP pipeline. Data is still being ingested and will be delivered once the issue is resolved.
Apr 17, 07:57 UTC
Apr 16, 2018

No incidents reported.

Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018

No incidents reported.

Apr 12, 2018

No incidents reported.

Apr 11, 2018
Resolved - This incident has been resolved.
Apr 11, 12:41 UTC
Monitoring - We have released a fix for the Facebook Pages author mapping issue
Apr 10, 08:39 UTC
Identified - Due to the recent changes Facebook made to their APIs we have made adjustments to our code base to accommodate. As a result an issue leading to mis-mapping of the author username ensued. We've identified the problem and implemented a fix that will be released later today.
Apr 9, 11:46 UTC
Apr 9, 2018
Resolved - This incident has been resolved.
Apr 9, 08:30 UTC
Investigating - Data throughput volumes dropped at 05:00 UTC. We are working with LexisNexis to resolve this issue. It is expected that full data fidelity will be recovered. We will provide updates until the incident is resolved.
Apr 8, 07:39 UTC
Apr 8, 2018
Resolved - This incident has been resolved.
Apr 8, 07:35 UTC
Investigating - Data throughput volumes dropped at 04:40 UTC. We will provide updates until the incident is resolved.
Apr 8, 05:14 UTC
Apr 7, 2018

No incidents reported.

Apr 6, 2018

No incidents reported.