Identified - We've identified a problem with our Activities feed. Customers may notice a delay receiving interactions. We are currently working on a fix and the issue should be resolved soon.
Mar 16, 11:24 UTC
User Interface ? Operational
API ? Operational
PYLON for Facebook Topic Data Operational
Data Feeds ? Operational
Analysis API ? Operational
Recording and Rule Management ? Operational
Account API ? Operational
PYLON for LinkedIn Engagement Insights Degraded Performance
Data Feeds ? Degraded Performance
Tasks API ? Operational
Account API ? Operational
STREAM for social data Operational
Public Sources ? Operational
Managed Sources ? Operational
Open Data Processing for Twitter ? Operational
Historics ? Operational
Delivery ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 23, 2017

No incidents reported today.

Mar 22, 2017

No incidents reported.

Mar 21, 2017
Resolved - The issue affecting the PYLON for Facebook Topic Data has been resolved and requests are now completing normally.
Mar 21, 17:22 UTC
Investigating - We have an issue accessing recordings on the PYLON for Facebook Topic Data API. We are investigating the issue and will provide an update shortly.
Mar 21, 17:02 UTC
Resolved - The incident affecting analysis results for PYLON for Facebook Topic Data has been resolved. All data in analysis results is now up to date.
Mar 21, 16:15 UTC
Identified - Some customers may get incomplete a results for analysed data from 17:00 21 Mar 2017 (UTC) onwards. We have identified the issue and are implementing a fix.
Mar 21, 14:46 UTC
Mar 20, 2017
Resolved - This incident has been resolved.
Mar 20, 11:21 UTC
Identified - We've identified a problem with our Clicks feed. Customers may notice a delay of up to 24 hours for clicks to appear in analysis results. We have identified the cause and are implementing a fix.
Mar 17, 10:39 UTC
Mar 19, 2017

No incidents reported.

Mar 18, 2017

No incidents reported.

Mar 17, 2017
Resolved - This incident has been resolved.
Mar 17, 21:09 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 17, 15:11 UTC
Identified - We are observing increased latency on deliveries to Push Destinations. We are working to resolve this.
Mar 17, 13:26 UTC
Mar 16, 2017
Resolved - This incident has been resolved.
Mar 16, 14:54 UTC
Identified - Some users may be seeing lower volumes of data across some of their Facebook Pages Managed Sources. Our team are investigating.
Mar 15, 11:09 UTC
Mar 15, 2017
Resolved - This incident has been resolved.
Mar 15, 17:52 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 15, 16:58 UTC
Investigating - We are currently observing increased error rates on data ingestion using ODP.
Mar 15, 16:47 UTC
Resolved - This incident has been resolved.
Mar 15, 16:21 UTC
Monitoring - We can confirm duplicate data was delivered. We apologise for any inconvenience this may cause.
Mar 15, 14:06 UTC
Investigating - We are observing a significant increase in data volume delivered to Push Destinations due to duplicated data.
Mar 15, 12:15 UTC
Mar 14, 2017

No incidents reported.

Mar 13, 2017
Resolved - This incident has been resolved.
Mar 13, 09:14 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 12, 10:17 UTC
Investigating - We are observing increased latency on deliveries to Push Destinations. We are working to resolve this.
Mar 12, 10:12 UTC
Mar 11, 2017

No incidents reported.

Mar 10, 2017
Resolved - The issue affecting analysis results has been resolved and all data is now being returned.
Mar 10, 16:50 UTC
Identified - We are currently experiencing an issue which is leading to delays in data being included in analysis results. The cause has been identified and the queues are now clearing.
Mar 10, 14:26 UTC
Resolved - We have identified an issue with our link resolver
Mar 10, 10:45 UTC
Investigating - We are observing increased latency on deliveries via Streaming and Push Destinations. We are working to resolve this.
Mar 9, 18:20 UTC
Mar 9, 2017
Resolved - This incident has been resolved.
Mar 9, 11:04 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 8, 15:48 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 8, 14:57 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 8, 14:45 UTC
Investigating - We are observing increased latency on deliveries to Push Destinations. We are working to resolve this.
Mar 8, 13:56 UTC