Service is now operational and stable. All customers have had communication in regards to the effects of the API changes.
Apr 17, 15:10 UTC
We are currently experiencing further Instagram issues starting 19:00 UTC. We are working to resolve this.
Apr 4, 20:25 UTC
Instagram managed source data volumes have indeed dropped due to new API limits being imposed by the Instagram API. You can read more about this at https://techcrunch.com/2018/04/02/instagram-api-limit/
We are currently working to understand what can be done to mitigate the impact.
Apr 3, 14:48 UTC
The issue is caused by reduced API limits imposed by the Instagram API. We are working to understand this further.
Mar 31, 10:06 UTC
We are still investigating the cause of this issue and will update once we have implemented a fix.
Mar 31, 07:15 UTC
Since 21:17 UTC, some customers will have been experiencing lower volumes of Instagram data. Our team is working to restore normal service.
We do not expect any data to be lost; just delayed
Mar 30, 22:15 UTC