Investigating - We have noticed a drop in volumes for PYLON For Facebook Topic Data Interactions on Engagements. The Internal Facebook team has been notified and are looking at the issue at the moment. We will update as soon as we know more details.
May 4, 16:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 00:00 UTC
Scheduled - We will be performing a rolling refresh of servers, access and core switches over the next few weeks. No downtime is expected but this should be considered an "at risk" period.

About This Site

This website shows live status & latency information about the DataSift.com platform.

Please check http://dev.datasift.com/issues/ for information on non-transient issues.

Frontend ? Operational
PYLON for Facebook Topic Data Degraded Performance
Public Sources ? Operational
Managed Sources ? Operational
Augmentations ? Operational
Filtering ? Operational
HTTP(s) Streaming ? Operational
Push System ? Operational
Historics ? Operational
Recordings Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
May 4, 2016
Resolved - All the feeds are now stable. PYLON For Facebook Topic Data is fully functional.
May 4, 07:06 UTC
Monitoring - Volumes for PYLON For Facebook Topic Data are back to normal and no data loss is expected. We will keep monitoring the status of the platform.
May 4, 05:36 UTC
Identified - We are receiving reduced volumes for PYLON For Facebook Topic Data Interactions. The internal Facebook team has identified the issue and are working on resolving it on their end. Customers may experience some delay receiving interactions.
May 3, 21:27 UTC
May 2, 2016

No incidents reported.

May 1, 2016

No incidents reported.

Apr 30, 2016

No incidents reported.

Apr 29, 2016

No incidents reported.

Apr 28, 2016
Resolved - This incident has been resolved.
Apr 28, 08:52 UTC
Monitoring - All data should now be available in customer recordings.
Apr 28, 02:31 UTC
Update - Data for the time period (08:01 UTC to 11:52 UTC) is now flowing into the affected recordings. We expect all interactions to be indexed by 20:00 UTC.
Apr 27, 16:06 UTC
Identified - Some customers may see delays in receiving data into their recordings for the time period 08:01 UTC to 11:52 UTC for 27 April 2016. Other data is currently being stored into all recordings normally. We have identified the issue and are working to provide a resolution.
Apr 27, 14:27 UTC
Investigating - We are currently investigating this issue.
Apr 27, 13:27 UTC
Resolved - Data volumes for today should be correctly reported for all indexes.
Apr 28, 08:51 UTC
Identified - Due to an earlier incident volumes reported in recordings by calls to the "get" API endpoint, along with PYLON dashboards, may show high values for some recordings.
The data in recorded in indexes is correct, with no duplicate data, and all responses to analyse queries are unaffected.
Apr 27, 16:02 UTC
Apr 26, 2016

No incidents reported.

Apr 25, 2016

No incidents reported.

Apr 24, 2016

No incidents reported.

Apr 23, 2016

No incidents reported.

Apr 22, 2016

No incidents reported.

Apr 21, 2016
Resolved - The issue has now been resolved. No data loss is expected.
Apr 21, 17:16 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 21, 16:23 UTC
Investigating - We are receiving reduced volumes for PYLON For Facebook Topic Data Interactions. The internal Facebook team has identified an issue and are working on resolving it on their end.
Apr 21, 16:22 UTC
Apr 20, 2016
Postmortem - Read details
Apr 21, 15:58 UTC
Resolved - This incident has been resolved.
Apr 20, 15:14 UTC
Monitoring - A fix has been implemented and we are working through a backlog of data.
Apr 20, 11:19 UTC
Investigating - We are currently investigating this issue.
Apr 20, 11:06 UTC