All Systems Operational
User Interface ? Operational
API ? Operational
PYLON for Facebook Topic Data Operational
Data Feeds ? Operational
Analysis API ? Operational
Recording and Rule Management ? Operational
Account API ? Operational
PYLON for LinkedIn Engagement Insights Operational
Data Feeds ? Operational
Tasks API ? Operational
Account API ? Operational
STREAM for social data Operational
Public Sources ? Operational
Managed Sources ? Operational
Open Data Processing for Twitter ? Operational
Historics ? Operational
Delivery ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 22, 2017
Facebook had an issue with their feed of posts data, meaning we received incomplete posts data between 21 July 23:00 UTC and 22 Jul 06
:30 UTC. The issue has been resolved and full feed restored but the data during the affected period has not been recovered.
Jul 22, 06:45 UTC
Resolved - This incident has been resolved.
Jul 22, 06:40 UTC
Monitoring - The issue has been identified and is now resolved. We'll keep monitoring the API for the next few hours.
Jul 14, 00:44 UTC
Investigating - We are currently experiencing some problems with our API for PYLON for Facebook Topic Data. The issue is being investigated.
Jul 14, 00:11 UTC
Jul 21, 2017

No incidents reported.

Jul 20, 2017
Resolved - Bitly data is being received at normal levels
Jul 20, 09:35 UTC
Investigating - Data throughput volumes dropped at 04:28 UTC due to to upstream issues at Bitly (http://status.bitly.com/incidents/lm8b0xh4s7dt). It is expected that full data fidelity will be recovered. We will provides updates until the incident is resolved.
Jul 20, 04:59 UTC
Jul 19, 2017

No incidents reported.

Jul 18, 2017

No incidents reported.

Jul 17, 2017

No incidents reported.

Jul 16, 2017

No incidents reported.

Jul 15, 2017

No incidents reported.

Jul 13, 2017

No incidents reported.

Jul 12, 2017

No incidents reported.

Jul 11, 2017
Resolved - This incident has been resolved.
Jul 11, 13:56 UTC
Monitoring - Volume patterns have returned to a normal state
Jul 11, 11:26 UTC
Investigating - Data throughput volumes have been irregular for the last few hours. We are working with NewsCred to resolve this issue. It is expected that full data fidelity will be recovered. We will provides updates until the incident is resolved.
Jul 10, 15:12 UTC
Resolved - This incident has been resolved.
Jul 11, 13:56 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 11, 10:27 UTC
Investigating - We are observing errors on clients attempting to consume data through HTTP streaming. We are working to resolve this.
Jul 11, 10:10 UTC
Jul 9, 2017

No incidents reported.

Jul 8, 2017

No incidents reported.